Welcome to the Star-Fopa Help Center. We’re here to make your experience smooth, simple, and stress-free. Below are common topics our customers ask about. If you need more help, our team is just a message away.
📦 Order & Shipping
Q: How do I place an order?
ANS: You can place an order directly through our website or by contacting us with your product/design requirements.
Q: How long does delivery take?
ANS: Standard orders are delivered in 3–7 business days, depending on your location and order size.
Q: Can I track my order?
ANS: Yes. Once your order Ready , we’ll Contact you via email , phone number or WhatsApp.
🧾 Payments
Q: What payment methods do you accept?
ANS: We accept UPI, credit/debit cards, net banking, Direct Cash, check. All transactions are secure.
Q: What payment methods do you accept?
ANS: We accept UPI, credit/debit cards, net banking, Direct Cash, check. All transactions are secure.
Q: Can I get a GST invoice?
ANS: Yes, please provide your GST details during checkout or send them to our support team.
Q: Can I track my order?
ANS: Yes. Once your order ships, You can track you order through via mobile number email or WhatsApp.
🛠️ Custom Orders & Designs
Q: Can I submit my own design or drawing?
ANS: Yes! We specialize in custom parts. You can upload your file directly on upload you design section or email it to us.
Q: Is my design protected?
ANS: Absolutely. Your files are confidential and protected under our 100% Protection Promise.
🔁 Returns & Replacements
Q: What if my product is damaged or incorrect?
ANS: Believe us—our customers never return... because they never need to! 😎
Q: How do I request a return?
Use our Contact Page or email us directly at Starfopa.officail01@gmail.com
